732 Lorimer St at Bayard Street   Williamsburg, Brooklyn  11211  


POLICIES

Cancellation policy: 24 hrs in advance for all changes or cancellations. Cancellations and changes must be made via call or text (not email) with the front desk. (718) 486-7971. Certainly, we don't want you to come in if you are sick, but please give us enough time to rebook the time slot we had reserved for you. We are a generously paced salon, and we do not double-book, so your absence is felt if we can't rebook that slot. Please do not book a noon appointment, if there's a chance you might need to cancel last minute. Overnight cancellations, or last minute cancellations will result in a requirement to prepay your next appointment, and a missed appointment fee, if we can not rebook your appointment time with someone else. "No shows" for any appointment will incur a missed appointment fee, and a prepayment for any future scheduling with us.

A $50 deposit is required for all first time color clients. It is changeable/refundable up to 24 hours before the appointment. Last minute cancellations or changes are subject to a forfeiture of the deposit, unless we are able to rebook that appointment with someone else.

Do your best to be on time. We try our best to be on time!

Please be respectful with cell phone use in the salon for the relaxation and enjoyment of all of our guests.

Children are not permitted in the salon, with the limited exception of nursing infants. This is for the safety and enjoyment of all of our guests.

We accept all major credit cards and debit cards. No personal checks accepted. Cash gratuities only. There is an ATM in front of the salon.

Redoes or fixes must be reported within 72 hrs. We want to make you completely satisfied, but we have to know about the issue, and schedule the followup work within a few days of your initial visit. 



  © 2007 Mousey Brown Salon     site design by squeezebox